Shipping and Delivery Policy
General Information
All orders are subject to product availability. If an item is unavailable at the time of purchase, we will notify you and issue a full refund via the original payment method.
Delivery Timeline
Estimated delivery timelines will be shared once your order is confirmed. These estimates are based on shipping dates and not order placement dates. While we strive to deliver orders within 2-5 business days, delays may occur due to unforeseen circumstances. Business days refer to Monday through Friday, excluding public holidays. Please note, we do not process or ship orders on Sundays.
Delivery times may vary depending on factors such as shipping practices of the carrier, delivery location, method of shipping, and the specific items ordered. Some products may also arrive in separate shipments.
Shipping Costs
Shipping charges are calculated based on the weight of your order and the chosen delivery method. To view the exact shipping cost, simply add the desired items to your cart and proceed to the checkout page, where charges will be displayed.
Additional charges may apply for deliveries to remote areas or for bulky/heavy items. These charges, if applicable, will be clearly mentioned during checkout.
Applicable sales tax will be included based on the shipping address provided.
Damaged Items
If your order arrives with any damage to the packaging, please notify us immediately at support@schobern.com with the necessary details.